Privacy Policy

Last Updated: February 2026

At urbanlifenook.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Details

• Name

• Email address

• Phone number

• Billing and shipping address

b. Payment Information

• Payment details are processed securely by third-party payment providers. We do not store full payment card details.

c. Technical Data

• IP address

• Browser type and version

• Device information

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Improve our website and services

• Prevent fraud and enhance security

• Send marketing communications (only if you opt in)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Your consent

• Performance of a contract (e.g., fulfilling orders)

• Legal obligations

• Legitimate business interests

4. Sharing Your Information

We may share your information with:

• Payment processors

• Shipping and logistics partners

• IT and website service providers

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

6. Your Rights (GDPR)

If you are in the EU, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at: info@urbanlifenook.com

7. Cookies

We use cookies to improve your browsing experience, including:

• Essential website functionality

• Analytics and performance tracking

• Marketing and advertising (if applicable)

You can manage or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@urbanlifenook.com

Thank you for trusting UrbanLifeNook.